Responsible for the management of the end-to-end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments. Liaise among business  partners and stakeholders within C&G  and study teams to assist with complex  issue resolution and/or guidance, as needed.

• Services rendered will adhere to applicable SOPs, WIs, policies, local regulatory requirements, etc.
• Management of the end-to-end investigator/site payment processes and payment calculations.
• Liaise among business partners and stakeholders within C&G and study teams to assist with issue resolution and/or guidance, as needed.
• Analyze study-specific Total Contract Value (TCVC) and PO calculators utilizing CTMS, CTAs and interactions with Site Contract Managers, LTMs and SMs.
• Create and send payment notifications to sites.
• Answer queries, questions and issue resolution with sites and study teams, as needed.
• Rectify failed payments, as appropriate, for purchase requisitions.
• Create, maintain, and close-out site-specific purchase requisitions in the local systems, utilizing the study-specific PO calculator, CTAs and CTMS for applicable countries.
• Request and gain access to study-specific EDC system.
• Run monthly subject visit completion reports and enter data into CTMS.
• Generate payments through CTMS, where applicable and enter invoices into CTMS as received to process ad-hoc payments.
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Associate degree/Bachelor’s degree, or equivalent, in appropriate scientific or business disciplines.

• 1-5 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research.
• Previous experience with clinical payment processing and systems is preferable.
• Excellent communication skills (both oral and written).
• Ability to work effectively in cross functional teams.