(Sr) Payment Analyst 

Location: Taiwan, Taipei

As Payment Analyst, you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence. 

You will be part of an innovative and global Biotechnology company, who pride themselves to be one of the world's leading independent biotechnology companies. They focus on areas with unmet medical need with the ambition to help reduce the social and economic burden of disease in society today.

Responsible for the management of the end‐to‐end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments. Liaise among business partners and stakeholders within C&G and study teams to assist with complex issue resolution and/or guidance, as needed.

What you will be doing:

• Services rendered will adhere to applicable company SOPs, WIs, policies, local regulatory requirements, etc.
• Management of the end‐to‐end investigator/site payment processes and payment calculations.
• Liaise among business partners and stakeholders within C&G and study teams to assist with issue resolution and/or guidance, as needed.
• Analyze study‐specific Total Contract Value (TCVC) and PO calculators utilizing CTMS, CTAs and interactions with CGAs, LTMs and SMs.
• Create and send payment notifications to sites.
• Answer queries, questions and issue resolution with sites and study teams, as needed.
• Rectify failed payments, as appropriate, for purchase requisitions.
• Create, maintain, and close‐out site‐specific purchase requisitions in the local systems, utilizing the study‐specific PO calculator, CTAs and CTMS for applicable countries.
• Request and gain access to study‐specific EDC system.
• Run monthly subject visit completion reports and enter data into CTMS.
• Generate payments through CTMS, where applicable and enter invoices into CTMS as received to process ad‐hoc payments.
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You are:

• Associate degree/Bachelor’s degree, or equivalent, in appropriate scientific or business disciplines.
• 1‐2 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research.
• Previous experience with clinical site payment processing and systems is preferable.
• Excellent communication skills (both oral and written).
• Ability to work effectively in cross functional teams.
• Strong and proven analytical and problem resolution skills.
• Working knowledge of PCs (MS Office suite at a minimum).

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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