As a Senior Investigator Payment Coordinator, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Support the day-to-day operations of assigned activities within relevant support function to ensure completion per established goals and objectives in compliance with applicable GCP/ICH guidelines and other regulatory requirements. This includes effective communication and coordination with key business stakeholders (e.g. study teams) to support timely completion of both drug and non-drug program goals and objectives
• Generate and provide accurate and up-to-date project status and financial information (where appropriate) within relevant tracking systems/tools
• Proactively identify and escalate issues that arise related to support functional deliverables
• Effectively execute against assigned activities within relevant support function
• Support implementation of standards for designated functional areas
• This may include:
• Assist in executing against assigned Clinical Operations Compliance related activities (e.g. completion of effectiveness checks) and/or
• Provide administrative support related to the processing and finalization of clinical study contracts and other related documentation
• Assist CO Vendor oversight/performance team through support of governance meeting preparation, generation of meeting minutes/follow-up actions, generation of key performance measures, completion of vendor related documentation and/or
• Provide administrative support for various clinical systems/technology utilized by Clinical Operations including central processing support (e.g., study invoices) to study teams and/or
• Support meeting preparation materials and documentation of follow-up items in support global study operating model and/or sustainability and optimization of the CRO/Sponsor Partnership for Clinical Operations and/or
• Assist with maintenance training related assignments/curriculum
• Support Study Start Up activities including global site and country level feasibility, site selection, site start up and activation, regulatory and ethics document preparation and submission
• Responsible for complying with regulations and guidelines and ensuring adherence in support of clinical trial relates support function activities. This position has no direct reports but may provide guidance/oversight to contract staff

• BS/BA degree or Associates degree with ≥2 years of experience in the health care field or direct clinical trial related experience
• Must have knowledge of clinical trial conduct
• General knowledge of drug development and ICH/GCP guidelines
• Requires proven project management skills
• Must have excellent interpersonal, written and verbal communication skills, administrative skills and computer ability.
• Fluent in English

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.