Title: Imaging Operations Manager

Location: EMEA, remote 

Sponsor dedicated

As an Imaging Operations Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Working fully embedded withon a growing, global program, you will be responsible for the operational implementation of the imaging strategy for assigned clinical studies in collaboration with the Clinical Trial Team. Imaging Operation Managers may also support the full study lifecycle and/or contribute directly to the study sub-team(s). 

What you will be doing:

• Reviewing of the vendor and category related specific sections of the protocol, ensure vendor expertise is leveraged when refining specifications towards Final Protocol
• Contributing to development of Study Specification Worksheet (SSW) to facilitate bid process and selection of Vendors.
• Quote/Proposal review in collaboration with procurement (and vendor). If required, support contract negotiations.
• Vendor budget review of final quotes
• Co-ordinates vendor kick-off meeting and other vendor specific meetings
• Collects HA submission documents from vendor, as requested by countries participating in a study
• Ensures changes to protocol or study designs are consistently shared with vendors and incorporated into supplier budgets, timelines, and specifications. Supports amendment of vendor contracts with Procurement team
• Optimizing a frontloaded and timely study start-up process in support of a timely vendor DB-go-live
• Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial
• Pro-actively creates and maintains vendor related risk maps with contingency plan for documentation in FIRST
• Document issues identified with vendor oversight / performance in FIRST tool and implements and monitors corrective actions. Escalates issue if required to the Vendor Alliance Lead (VAL).

You are:

• Advanced degree in science or business with equivalent experience
• Fluent English, oral and written
• 3+ years working experience and excellent knowledge of the clinical operation processes and vendor management
• Excellent knowledge of GxP and ICH regulations
• Expert knowledge of clinical trial design and mapping to supplier requirements
• Demonstrated leadership with supplier relationship management and/or expert knowledge of specific service areas
• Demonstrated partnering across divisions with internal and external stakeholders
• Demonstrated root cause analysis, problem solving, and solution generation skills
• Experience in outsourcing, contracting, sourcing of clinical services with Vendor/CROs (RFP, RFQ, contracting)
• Specific category expertise – Imaging.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.