Manager, Learning & Development - Homebased in the UK

An exciting new role with ICON within our regulatory team working on high profile Pharma projects with a client with which ICON shares a culture of innovation, flexibility and a common vision of bringing life-improving drugs to market.

Manager, Learning & Development Provides strong technical expertise and training course development skills required for the development and implementation of global training and educational courses in support of clinical research, medical, safety and regulatory.

This position requires extensive instructional design, development and project management skills as well as the ability to work with stakeholders to establish development plans for key training and courses. Prior experience with the design, development and implementation of quality global educational courses, advanced learning program management, technical and communication skills are required. Ability to manage the overall educational program and training development, deployment and maintenance process as needed. Ensures development plans utilize diverse and innovative methodologies for delivery and are produced with high quality in support of Inspection Readiness.

What you will be doing:

As the training development lead, manage courseware development including course design, publishing, testing and deployment. Provide technical, instructional design and operational management for programs and be accountable for meeting project commitments. Communicate and ensure a global understanding of training strategy and goals. Additional responsibilities include:

• Manage deliverables according to endorsed plans and timelines across multi-functional teams including course design, development and deployment. Partner with associated business line and Subject Matter Experts (SMEs) to proactively identify training needs and development and deployment of training programs.
• Develop processes, as needed, and monitor activities related to compliance oversight of training programs; ensure programs and projects are evaluated for effectiveness and customer satisfaction and that feedback is utilized as part of the continuous improvement process.
• Development of metrics and performance measures, reporting and analysis to meet business needs, and regulatory requirements; budget management; develop and manage budget for training projects.
• Ensure compliance to training and education regulatory requirements and consistent implementation of best practices, standards, and training globally to support inspection readiness
• Interface with learning groups to coordinate and utilize existing educational resources, programs and infrastructure to meet requirements

You will have:

• Demonstrated knowledge of adult learning principles, instructional design, development as well as project management expertise.
• Advanced business knowledge of Clinical Research & Development, Pharmacovigilance, and/or Regulatory in the pharmaceutical industry.
• Prior experience in monitoring adherence to compliance-based training

• Demonstrated ability to influence and negotiate
• Ability to implement large-scale change in complex, matrix organizations
• Required Computer Experience: LMS administration and processing; proficiency in Microsoft Office, Adobe Acrobat, Sharepoint development and maintenance, course development products (Articulate, Storyline) and survey tools.
• BS – 7 years in pharmaceutical industry with focus on pharmacovigilance, regulatory and
• MS – 5 years in pharmaceutical industry with focus on pharmacovigilance, regulatory and
• D./PharmD/ MD – 3 years in pharmaceutical industry with focus on pharmacovigilance, regulatory and clinical.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

Various annual leave entitlements

A range of health insurance offerings to suit you and your family’s needs

Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead

Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.